Our Commitment
Our commitment to Exemplary Service is more than just words — it's action!
We respond quickly and appropriately to our customers and strive to always exceed their expectations!
To ensure our daily actions are aligned with our commitment to our customers, home builders and Realtors®, we measure how well we do, and take the initiative to follow up well in advance of standard industry deadlines.
All mortgage loans by First Continental loan originators are expected to meet our rigid 30/10/5/3 standards policy. The following outlines the minimum requirements for the origination and processing of loans.
The following outlines the minimum requirements for the origination and processing of loans. Remember, we are working hard to always meet your anticipated closing date!
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Date
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Task
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30 days from loan application
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All loans credit approved
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10 business days before closing
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Submit final conditions to Underwriting
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5 business days before closing
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All loans receive final approval and are sent to closing
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3 business days before closing
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All documents are sent to the title company or closing agent
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